Support

We reply by email on business days.

Write to contact.velotti@gmail.com. To help us find the problem faster, please include:

• the app version, shown under Settings → About;
• your phone model and OS version;
• what you did, what you expected and what happened;
• a screenshot, if it helps.

Don't send passwords by email. If we need any data to reproduce a problem, we'll ask for the bare minimum and explain why.

Before you write

• I lost my phone or got a new one. Your data is saved in your account. Just install the app on the new device and sign in with the same account: everything comes back on its own.
• I want a file with everything. Settings → Export data creates a spreadsheet with your entries.
• The import didn't recognize my file. Export it from your bank's app as OFX. If only CSV is available, check the columns on the import screen: date, description and amount (or debit and credit).
• I want to cancel my subscription. Use your iPhone's subscription settings or the Play Store. You keep access until the end of the paid period.
• I want to delete my account. Settings → Account → Delete my account. Your account and all your data are permanently erased, from the cloud and from the device.

Answers to the most common questions are also on the home page.